Freedom and Opression in Literature Essay Example For Students

Opportunity and Opression in Literature Essay Opportunity. The fundamental, yet meager, perfect for which America was established. Portrayed as freedom, independence, or sway, opportunity is perhaps the most widely recognized fundamental right of people. In spite of this shared characteristic, it is maybe the single word in the word reference that has a remarkably individualistic importance to everyone. The contemplated writers of American writing speak to this confidence in every one of their compositions. The intimidation of individual flexibility is one of the most noticeably terrible crimes one may ever confront, the same number of people faced in our readings. Transcendently Native Americans, Blacks, and ladies are discovered most generally abused because of obliviousness of others and society of their individual occasions. Local Americans, maybe, encapsulate the most flawless considerations of straightforward opportunity. We went to these mountains about us; nobody lived here, thus we took them for our home and nation (277), Cochise says in his portrayal, I am separated from everyone else. During the westbound development of the mid and late 1800s, Native Americans were deprived of their opportunity, alongside their territory. He outlines not just why Native Americans love their opportunity of land and nature, yet additionally why this opportunity ought not be abused and why Native Americans ought not be constrained from their countries. Charlot additionally bolsters this: We treasured himyes, become friends with him, and indicated him the portages and pollutes of our properties (280). Local Americans, as indicated by Charlot, were happy to bargain with the white man and offer their territory as long as they could keep up their opportunity and land. Eastman additionally upheld Charlots bargain. In his work From the Deep Woods (633), he says, There is just a single thing for us to do and be simply to the two sides. We should utilize each mean for tranquil settlement in this trouble (639). Whites, in oblivious conviction that Native Americans had no opportunities, brutally attacked Indian settlements and camps, as Eastman proceeds, Troops started shooting structure all sides, slaughtering unarmed men, ladies, and youngsters, however their own confidants who remained inverse them, for the camp was altogether encircled (644). Here, opportunity is terribly stripped with the restraint of the Native Americans. Despite the fact that opportunity has diverse individual implications for every one of the African-American scholars we have examined, they all make an interpretation of opportunity into the accomplishment of fairness, regard, and full rights and liberation proportional to those of whites. Booker T. Washington distinctively shows the holiness of his opportunity as he reviews his own encounters as a slave in Up From Slavery (581). He is a prime case of somebody who is pleased to the most extreme level of his individual flexibility, and that of his whole race; with this, he tells how Blacks presently should keep themselves free and bring themselves up to the opportunity of whites. He says, When you have gotten the full story of the chivalrous lead of the Negro in the Spanish-American warthen choose inside yourselves whether a race that is along these lines ready to kick the bucket for its nation ought not be given the most noteworthy chance to live for its nation (611). Progressively optimistic with his verse, Langston Hughes I, Too (1733), suggests that the individual of color today is viewed as underneath whites and still not exactly human, in spite of liberation very nearly a century prior. The storyteller recounts his burdens of being the darker sibling and how whites, demonstrated when he is sent to eat in the kitchen when organization comes, disparage him. Hopeful, be lights up his tone, Tomorrow, Ill sit at the table/When organization comes (1733). He reminds himself and the peruser that one day soon, he will be a racial equivalent to whites and they will be embarrassed for disparaging him, seen when she says, I as well, am America (1734). .u9be9cb0cfa9d7a2b8a103be367e11fcf , .u9be9cb0cfa9d7a2b8a103be367e11fcf .postImageUrl , .u9be9cb0cfa9d7a2b8a103be367e11fcf .focused content zone { min-tallness: 80px; position: relative; } .u9be9cb0cfa9d7a2b8a103be367e11fcf , .u9be9cb0cfa9d7a2b8a103be367e11fcf:hover , .u9be9cb0cfa9d7a2b8a103be367e11fcf:visited , .u9be9cb0cfa9d7a2b8a103be367e11fcf:active { border:0!important; } .u9be9cb0cfa9d7a2b8a103be367e11fcf .clearfix:after { content: ; show: table; clear: both; } .u9be9cb0cfa9d7a2b8a103be367e11fcf { show: square; progress: foundation shading 250ms; webkit-change: foundation shading 250ms; width: 100%; haziness: 1; change: obscurity 250ms; webkit-progress: murkiness 250ms; foundation shading: #95A5A6; } .u9be9cb0cfa9d7a2b8a103be367e11fcf:active , .u9be9cb0cfa9d7a2b8a103be367e11fcf:hover { mistiness: 1; progress: darkness 250ms; webkit-progress: haziness 250ms; foundation shading: #2C3E50; } .u9be9cb0cfa9d7a2b8a103be367e11fcf .focused content zone { width: 100%; position: relative; } .u9be9cb0cfa9d7a2b8a103be367e11fcf .ctaText { outskirt base: 0 strong #fff; shading: #2980B9; text dimension: 16px; textual style weight: intense; edge: 0; cushioning: 0; text-adornment: underline; } .u9be9cb0cfa9d7a2b8a103be367e11fcf .postTitle { shading: #FFFFFF; text dimension: 16px; text style weight: 600; edge: 0; cushioning: 0; width: 100%; } .u9be9cb0cfa9d7a2b8a103be367e11fcf .ctaButton { foundation shading: #7F8C8D!important; shading: #2980B9; fringe: none; outskirt span: 3px; box-shadow: none; text dimension: 14px; text style weight: striking; line-stature: 26px; moz-outskirt range: 3px; text-adjust: focus; text-beautification: none; text-shadow: none; width: 80px; min-stature: 80px; foundation: url(https://artscolumbia.org/wp-content/modules/intelly-related-posts/resources/pictures/basic arrow.png)no-rehash; position: total; right: 0; top: 0; } .u9be9cb0cfa9d7a2b8a103be367e11fcf:hover .ctaButton { foundation shading: #34495E!important; } .u9be9cb0cfa9d7a2b8a103be367e11f cf .focused content { show: table; tallness: 80px; cushioning left: 18px; top: 0; } .u9be9cb0cfa9d7a2b8a103be367e11fcf-content { show: table-cell; edge: 0; cushioning: 0; cushioning right: 108px; position: relative; vertical-adjust: center; width: 100%; } .u9be9cb0cfa9d7a2b8a103be367e11fcf:after { content: ; show: square; clear: both; } READ: Miles Davis (276 words) Essay In The Wife of His Youth, Charles Chesnutt composes a representative sentiment to show his own perspectives on opportunity in the before the war time frame. When the spouse of his childhood, Liza Jane, discovers Mr. Ryder, the spouse of her own childhood, Ryder is confronted with the opportunity to keep up his self-achieved opportunity of high-class mulatto society, or come back to Liza Jane, permitting himself to hold the opportunity of destiny in this circumstance. At long last, Zora Neale Hurston shows her racial opportunity gladly in How It Feels

BP Case Essay Example | Topics and Well Written Essays - 750 words

BP Case - Essay Example Accordingly, he redistributed and worked together with Burmah Oil Company. Together, the two organizations made their first effective oil disclosure in 1908. Various changes and possession subtleties modifications followed this frequency. During this stage, the name was Anglo-Persian Company. The British government made sure about a few offers, driving the company’s progress (Kim and Marques 1). The British impacted the underlying enthusiasm of the organization. The basically target looking and mining of oil was the need to fuel British airplanes and vehicles on the planet war I and plausible future wars (Kim and Marques 2). Cases that the organization ignored workers’ wellbeing were basic during the beginning time in the company’s improvement. The manual laborers and the encompassing networks experienced food lack and wellbeing emergencies in spite of building up the biggest petroleum treatment facility in Iran, and turning into a better fuel provider than the A llied powers in Second World War. The foundation stayed a worry for the network, while the organization, presently alluded as Anglo-Iranian Oil Company (AIOC), played â€Å"a daze eye†. The bombing national trust made the Iranian government to kick out the organization. Following an upset, the AIOC returned and rebranded to British Petroleum (BP) (Kim and Marques 7) After its return, the Middle East open despite everything despised the organization in spite of building up natural benevolent oil pipeline-system to a few treatment facilities. The tension built until BP at long last chose to make a move. It rebranded the logo from British Petroleum to Beyond Petroleum and the administration promised to investigate other eco-accommodating vitality sources as another proportion of preserving the earth. In any case, the vows of change didn't reflect in the following BP activities. Various separate unplanned fiascos followed until the latest catastrophe, Oil Spill in the Gulf of Mex ico, 2010 (Kim and Marques 1-7). Correspondence process A solid inward correspondence framework consoles the general population and makes them certain envoys of the association. The standards illustrated beneath set up viable inside correspondence procedures and frameworks as indicated by the expert examination. The studies keep an eye on employee’s perspectives, interests and suppositions. The administration won't build up framework, decides and arrangements that will adequately improve interior correspondence except if it comprehends its staff in like manner. Satisfying guarantees The administration ought to guarantee that guarantees made to the staff are met in time. This decreases the danger of losing trust in the representatives that at last prompts diminished respect for official or upstream correspondence. Commending achievement and imparting the brands’ esteem. Some worker plays out their assignments without inspiration. These staff individuals don't trust in t he associations objectives. Therefore, they may make a negative disposition in other staff individuals. Granting individuals who perform incredibly shows that the firm is engaged. Correspondence broadening Diversification includes consolidating other correspondence channels and structures that contrast from normal ones. For instance, the supervisory crew may take tea with the subordinate staff to improve casual correspondence and collaboration inside association. This procedure in the long run advances inspiration and certainty among laborers. Consoling the staff Reassuring the staff particularly when the media assaults the association is imperative.

Essay --

We are largely acquainted with clinics. Contingent upon our condition we see a wide range of specialists and attendants. Manny patients think their essential parental figure is their primary care physician, anyway they are incorrect. The essential parental figure is their medical attendant working each hour, the medical caretaker is checking their vitals, and evaluating their condition. Presently let’s go to a patient in basic condition. Andrew, a thirty-multi year elderly person who had been seriously singed, and lost his leg to the injury. Andrew was in such agony his going to nurture gave him the maximum and the medical attendant was stressed of respiratory breakdown. Andrew went through about two months in the basic consideration office, yet said he would not have endure it without his going to nurture Ellen. The patient is dealt with, however the patient doesn’t know how the medical caretaker is getting along, who is giving their consideration. That persistent doesn’t know whether the person feels exhausted or on the off chance that the individual in question has had a break over the most recent twelve hours. The patient presumably doesn’t realize that the basic consideration nurture is dealing with seven different patients. The American Association of Colleges of Nursing, â€Å"critical care nursing is that claim to fame inside nur sing that manages human reactions to perilous issues. A basic consideration nurture is an authorized proficient medical caretaker who is answerable for guaranteeing that intensely and fundamentally sick patients and their families get ideal care.† (American Association of Critical-Care Nurses, 2010) In rundown basic nursing is an overwhelming assignment one where one individual would be exhausted and attempting to be in such a large number of spots without a moment's delay. What's more medical caretakers are feeling an even additional strain on the grounds that hospitals’ concentrated consideration units are understaffed. Presently, this isn't extraordinary, anyway is a direct iss... ...ge, this is an endless loop. A circle that should be broken by the organizations to give better mind to our medical attendants which will bring about better consideration of patients. At last something should be improved secure the privileges of individual medical caretakers bringing the deficiency and patient passings down. As expressed early, medical caretakers are essential parental figures in emergency clinics. Nursing will never be a simple calling, however it is an excellent one. Medical attendants aren’t attendants since they get commendable compensation or have not too bad timetables. Medical caretakers are a definitive guardians since they are sympathetic and have an enthusiasm for helping other people. Sadly, the absence of regard and lack makes it hard for medical caretakers to genuinely observe the blessing they are giving their patients. In synopsis it is tied in with discovering answers for better our medicinal services associations who can better the lives al l things considered.

Child Abuse in Plain Sight Motherhood and Medical Mistreatment - Free Essay Example

Dee Dee Blanchard was an exemplary parent, relentlessly working to provide for her critically ill child, Gypsy. She was her daughters full-time caregiver. Gypsy was extremely small and frail and used a wheelchair. On her face donned a large pair of glasses and her skinny frame was often accompanied by an oxygen tank. When asked, Dee Dee would regurgitate a long list of problems that ailed Gypsy, everything from epilepsy to eye problems. Figure 1 to the right shows the happy mother-and-daughter-duo a little after Gypsy had turned 8. However, do not be fooled. Behind the doting, rosy-cheeked face of Dee Dee hid an incredibly dangerous child abuser. After Dee Dee was murdered by Gypsy, it became clear that her daughter had never actually been sick, and Dee Dee had fabricated everything (Diaz Valiente, 2018). The story quickly gained national interest, bringing Munchausen syndrome by proxy to the publics attention. With an increasing number of child abuse and maltreatment cases reported each year, it is crucial to recognize the signs and symptoms of lesser-known types, such as Munchausen syndrome by proxy, and appropriately work to prevent and treat it. Recognizing the Disorder Munchausen syndrome by proxy (MSbP) is often used synonymously with several terms including illness induction syndrome and fabricated or induced illness. Definitions vary slightly but it is described by Carter, Izsak, Marlow (2010) as An often misdiagnosed form of child abuse in which a parent or caregiver, usually the mother, intentionally creates or feigns an illness in order to keep the child (and therefore the adult) in prolonged contact with health providers. The caretaker induces imaginary symptoms so that the child receives unneeded treatment. Unsuspecting medical professionals, who want to believe the perpetrators, accede to their demands and perform tests and administer treatments that unintentionally harm the child. Thus, they are unknowingly caught into the cycle of abuse. One of the reasons medical personnel are easily tricked into prescribing unnecessary medications and ordering irrelevant tests is because the symptoms of the abuser are extremely difficult to identify. However, these signs are easier to recognize if the symptoms the child has are also considered. According to Criddle (2010), typically, the caregiver will seem loving and concerned for their childs health, however, they will relentlessly request additional examinations, procedures, and consultations. They often have a background or some history within the medical field and show a degree of hospitality toward medical staff. When confronted, perpetrators will become hostile. Meanwhile, the child will have symptoms that only the caregiver observes. Standard treatments for common ailments do not seem to have any effect on the child; many times, the child suffers from a long list of problems. In addition to this, the childs father is often not present in their life either. When looking for the signs of MSbP, it is best if both the caregiver and the child display warning signs. It is incredibly difficult to diagnose someone with MSbP because the findings that medical explanation cannot support cause doctors to search for new and unidentified medical conditions. Likewise, to accuse someone of having the disorder could become an ethical issue and requires excruciating evidence and support. Once someone is identified as having the disorder, both he or she and the child can begin treatment. Treatment and Prevention Removing the child from the abuser is the first step of treatment. This not only benefits the childs overall safety but also removes them from the damaging physical and psychological effects induced by the perpetrator. Often, nutritional counseling services are provided to counteract the effects of malnutrition and prolonged exposure to unnecessary medications. For the perpetrators, treatment is not as straightforward. Psychoanalysis can be done but often delivers adverse and unclear results. As Eminson and Jureidini (2003) put it, MSbP is inaccurately believed to be a single diagnosis with a set list of explanations for inducing the symptoms. Comparing MSbP to bike theft, they argued it is better to prevent the situation early on, rather than try to understand the motives of the perpetrator later (Eminson Jureidini, 2003). There is not a specific method of prevention to follow when dealing with the disorder; recognizing the warning signs early and trying to intervene before the sit uation becomes worse may be life-saving. MSbP is a serious and dangerous form of child abuse. According to an estimate by the Cleveland Clinic, only 2 out of 100,000 children are affected (Fictitious Disorder, n.d.). This number seems small and realistically it is when compared to the total number of victims of all child abuse, however, one life saved is better than nothing at all. Child abuse is not just something that presently affects the child, but something that will continue to affect him or her. Close observation is crucial in identifying a case and recognizing discrepancies in symptoms and stories could mean the difference between life and death. The safety of the child is the overall goal when dealing with MSbP. A case such as Gypsy Blanchards may not have had such a violent and tragic ending if appropriate measures had been taken and the warning signs had been identified earlier on. Not all cases will end as violently as Gypsys but in order to prevent any more cases from occurring, it is imperative to be able to r ecognize the symptoms of MSbP early. If you believe that a child is in danger or at risk, contact law enforcement personnel who can carry out an appropriate intervention plan and connect both the child and the adult to treatment resources.

An Overview of Fossils and Dinosaurs by State

Do you know the official state dinosaur and fossil for the state you live in? State fossils or state dinosaurs have been named by 42 of the 50 states. Maryland, Missouri, Oklahoma and Wyoming have named one of each, while Kansas has named both an official marine and flying fossil. Three states -- Georgia, Oregon and Vermont -- have fossils of non-extinct species.  There is also the informally named but formally designated Capitalsaurus of Washington, D.C.   The state fossils make a much more consistent list than the state rocks, state minerals and state gemstones. Most are distinct creatures identified by species. On the other hand, some of the dinosaurs are honored as state fossils rather than state dinosaurs.   Dinosaurs and Fossils by State The Adoption Date lists the date that these were adopted as state symbols. The link usually goes to the best existing material from the respective state government or educational institution.  You can look up each of the geologic age terms in  the geologic time scale.   State Scientific Name Common Name (age) Adoption Date Alabama Basilosaurus cetoides Whale (Eocene) 1984 Alaska Mammuthus primigenius Mammoth (Pleistocene) 1986 Arizona Araucarioxylon arizonicum Petrified Wood (Triassic) 1988 California Smilodon californicus Saber-toothed cat (Quaternary) 1973 Colorado Stegosaurus Stegosaurus (Cretaceous) 1982 Connecticut Eubrontes giganteus Dinosaur Track (Jurassic) 1991 Deleware Belemnitalla americana Belemnite (Cretaceous) 1996 Georgia Shark tooth (Cenozoic) 1976 Idaho Equus simplicidens Hagerman horse (Pliocene) 1988 Illinois Tullimonstrum gregarium Tully Monster (Carboniferous) 1989 Kansas PteranodonTylosaurus Pterosaur (Cretaceous) Mosasaur (Cretaceous) 20142014 Kentucky Brachiopod (Paleozoic) 1986 Louisiana Palmoxylon Petrified Palm wood (Cretaceous) 1976 Maine Pertica quadrifaria Fern-like plant (Devonian) 1985 Maryland Astrodon johnstoni Ecphora gardnerae Sauropod dinosaur (Cretaceous)Gastropod (Miocene) 19981994 Massachusetts Dinosaur tracks (Triassic) 1980 Michigan Mammut americanum Mastadon (Pleistocene) 2002 Mississippi Basilosaurus cetoides Zygorhiza kochii Whale (Eocene)Whale (Eocene) 19811981 Missouri Delocrinus missouriensis Hypsibema missouriense Crinoid (Carboniferous) Duck-billed dinosaur (Cretaceous) 19892004 Montana Maiasaura peeblesorum Duck-billed dinosaur (Cretaceous) 1985 Nebraska Archidiskodon imperator Mammoth (Pleistocene) 1967 Nevada Shonisaurus popularis Ichthyosaur (Triassic) 1977 New Jersey Hadrosaurus foulkii Duck-billed dinosaur (Cretaceous) 1991 New Mexico Coelophysis bauri Dinosaur (Triassic) 1981 New York Eurypterus remipes Sea scorpion (Silurian) 1984 North Carolina Carcharodon megalodon Megalodon (Cenozoic) 2013 North Dakota Teredo Petrified Wood (Cretaceous and Tertiary) 1967 Ohio Isotelus Trilobite (Ordovician) 1985 Oklahoma Saurophaganax maximusAcrocanthosaurus atokensis Theropod dinosaur (Jurassic) Theropod dinosaur (Cretaceous) 20002006 Oregon Metasequoia Dawn redwood (Cenozoic) 2005 Pennsylvania Phacops rana Trilobite (Devonian) 1988 South Carolina Mammuthus columbi Mammoth (Pleistocene) 2014 South Dakota Triceratops (Dinosaur) 1988 Tennessee Pterotrigonia thoracica Bivalve (Cretaceous) 1998 Texas Sauropod (Cretaceous) 2009 Utah Allosaurus Theropod dinosaur (Jurassic) 1988 Vermont Delphinapterus leucas Beluga whale (Pleistocene) 1993 Virginia Chesapecten jeffersonius Scallop (Neogene) 1993 Washington Mammuthus columbi Mammoth (Pleistocene) 1998 West Virginia Megalonyx jeffersoni Giant ground sloth (Pleistocene) 2008 Wisconsin Calymene celebra Trilobite (Paleozoic) 1985 Wyoming KnightiaTriceratops Fish (Paleogene) (Cretaceous) 19871994 Edited by Brooks Mitchell

Plato s Allegory Of The Cave - 910 Words

Humankind was created with an innate curiosity about the world it inhabits. Do we know what reality is? The meaning of knowledge? The meaning of life? One might tackle the idea metaphorically. Explaining existing as a journey down the road. Or one who is diligent about understanding what things makes up the world. An example, as a kid, a curious person would take things apart like a piano and sometimes we put it back together. Building creative confidence in people requires strategy and time, and that’s what unlocks the nature within them to reach their potential. Allegory is to reveal a hidden meaning, normally a moral, based on fictional stories. Plato Allegory of the Cave reminds us that the theory of Forms is real and suggests†¦show more content†¦To correlate with Cronin’s statement, in Plato’s Cave, the soul is the place we do a lot of the thinking using true knowledge with perfect ideas. The body is separate from the mind and it desires phys ical things such as the aesthetics. For example, the shadows on the wall creates this illumination in the mind where the prisoners perceive them as perfect ideas. In Cronon’s essay, In Search of Nature, he breaks down the definition of nature with different ways of defining and comparing nature. To name a few, each representing different views from the population and their perception of nature. Cronon describes nature as naà ¯ve reality. He argues that people refer to nature as simplistic and unsophisticated. In contrast to Plato’s theory of Forms, these commoners cannot even see the real object itself. They see these shadows passing on the wall from the fire that keeps changing and flickering. These unenlightened prisoners are undoubtedly consistent with the opinion centric culture. In other words, the prisoners have different notions about the shadows but unable to support with facts or reasons behind their opinions. Another category Cronon describes as nature as a moral imperative. According to Cronon, â€Å"one need not travel a very great distance in speaking of ‘the nature of x’ to get from

Tay Sachs Disease Essay Research Paper Tay free essay sample

Tay Sachs Disease Essay, Research Paper Tay Sachs Disease Tay-Sachs is a genetically familial disease that which is terminal and incurable. A familial disease is one which is obtained through hereditary ; which fundamentally means they are born with the disease. Tay Sachs is when the organic structure is unable to bring forth an enzyme necessary for fat metamorphosis in the nervus cells. Scientifically, Tay-Sachs disease is when harmful measures of a fatty substance called ganglioside GM2 gather in the nervus cells of the encephalon. Babies with Tay-Sachs disease appear to develop usually for the first few months of life. Then, as nervus cells become conceited with fatty stuff, a relentless weakening of mental and physical abilities occurs. The kid becomes blind, deaf, and unable to get down. Muscles get down to deteriorate and paralysis sets in. A much rarer signifier of the disease occurs in patients in their mid-twentiess and early mid-thirtiess is characterized by shaking and neurological diminution. We will write a custom essay sample on Tay Sachs Disease Essay Research Paper Tay or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Patients with Tay-Sachs have a # 8220 ; reddish # 8221 ; topographic point in the dorsum of their eyes. The status is caused by lacking activity of an enzyme called Hexosaminidase A that catalyzes the biodegradation of acidic fatty stuffs known as Gangliosides. Gangliosides are made and biodegraded quickly in early life as the encephalon develops. Patients and bearers of Tay-Sachs disease can be identified by a simple blood trial that measures Hexosaminidase A activity. Both parents must be bearers in order to hold an a ffected kid. When both parents are found to transport a familial mutant in Hexosaminidase A, there is a 25 per centum opportunity with each gestation that the kid will be affected with Tay-Sachs disease. Prenatal monitoring of gestations is available if desired. Soon there is no intervention for Tay-Sachs. Even with the best of attention, kids with Tay-Sachs disease normally die by age 5. Tay-Sachs bearers are found most often among households of eastern European Judaic descent ( Ashkenazi Jews ) . In the United States today, about one in every 27 Jews is a Tay-Sachs bearer. Among Jews of Sephardic beginning and in the general, non-Jewish population, the bearer rate is about one in 250. There are certain exclusions. French-Canadian and the Cajun community of Louisiana have the same bearer rate as Ashkenazi Jews, one in 27. Besides, persons with lineage from Ireland are at increased hazard for the Tay-Sachs cistron. Current research indicates that among Irish Americans, the bearer rate is about one in 50. The lone battle available against Tay Sachs is cognizing if you # 8217 ; re a bearer. The solution to that is an easy blood trial. The Tay Sachs cistron is passed from one coevals to the following. Those who are coupled and are from either Judaic or Irish decent are urged to acquire tested. Otherwise, a presumed healthy babe may be the following victim of Tay Sachs. Bibliography This is an essay about the disease Tay sachs. Its reasonably good, I got an A+ . YAY ME.

The Crusible Essays - Salem Witch Trials, The Crucible, John Proctor

The Crusible The Crucible The Crucible was a story with a wide range of characters. Not only appearance wise but, with different personalities a together. Many characters in this play thought differently from one and other. That is why this book had a few twists and turns to the story. In my profiles, I will display many different characters and theirs different mentality. First I will start with Mr. John Proctor, a.k.a. shoulder checker. John Proctor had always things on his mind. People were always on his mind. John Proctor was always looking out for his mistakes or errors, not because he was picky, but his enemies and competition were. John Proctor was always think out the final result of a situation, like when Betty was spiritually reposed early in the book (Act I, pages 6-12). John Proctor did not care about as Betty as much as the final opinion that the town would have on Proctors white and pure name. Much can be said about Proctors giving and understanding, but I dont want to waste that line. Proctors caring and willing to give people thanks was not his best feature. Proctor was always thing about him, himself and no one else, except the final outcome of the whole situation. Take for example the fellow that wanted to get some tree off Proctors land. Even though Proctor had probably no knowledge of the trees on his land, he still wanted a piece of the pie. Proctor wanted always money. He was money hungry and cheap. Basically Proctor was a would be if he could be. Proctor was always trying to fit into the high class crowd. He would flash his power and money on the middle class or poorer people. But when Proctor was around people like Hale (Hale was well educated and stood up for thins kind of guy) he would try to act up to his class but he couldnt really because inside he really knew he couldnt. Then the one life ending, marriage-destroying fault that Proctor would ever do was sleep with Abigail. That action right there would kill Proctor not physically (yet) but mentally would haunt him later ... his wife. The perfect example was when Hale approached John and Elizabeth Proctor. John Proctor was asked if he could name the seven commandments (Act II, page 65). John Proctor (with Elizabeth by his side) was able to name them all except the most crucial one, for John Proctor, Adultery. With Elizabeth knowing all the information before hand, she was totally convinced that John Proctor was indeed guilty of committing the sin of Adultery with Abigail Williams. I think John Proctor did change towards the end of the play because of he mood and situation that he was in. At the end (Act II) John Proctor was being executed and he truly did love his wife. His moods and heart changed to tell Elizabeth how he really felt about her. John really did love her. John Proctors attitude really did change form me, myself and I, to who is in need the most besides me. The next character I will talk about is Abigail Williams. Abigail was the sour apple of the bunch in this book, but really couldn't help it because it's hard to be a sweet apple when the roots of the tree you came from were sour. Abigail was an orphan and all. She used her body to get things or people she wanted to. Even though Abigail was almost an adult, by many she was still basically treated like a child, to be seen but not to be heard. This was the attitude in town for all of the children. I think Abigails most interesting feature is that she lies through thick and thin. At the end of Act II, Abigail (under oath) was lying in order to save herself. The point is Abigail didn't care to whom she is lying. It could be a judge or even Proctor it really didnt make a difference to her as long as she was able to save herself. The way she lies was sometimes quite entertaining. In Act III, Abigail thought there was a bird on the ceiling and did a good job convincing every one else that there

Free Essays on Every Breath You Take

Thesis Statement Monitoring and surveillance in the workplace is virtually unregulated in the United States. Equitable company policies or â€Å"fair use† policies regarding the use of electronic media and better communication of these policies can resolve the possibility of unnecessary or unwarranted monitoring. It is my position that employees have little to no rights in the workplace and this inequity can be resolved with a sound â€Å"fair use† policy. Introduction â€Å"Employers want to be sure their employees are doing a good job, but employees don’t want their every sneeze or trip to the water cooler logged. That’s the essential conflict of workplace monitoring† (â€Å"Employee Monitoring: Is There Privacy,† 2002, para. 1). The right to privacy is one of the foundation blocks upon which America was built, and it is echoed in the Fourth Amendment of the United States Constitution. Employee privacy is perceived to be one of the key issues in the workplace, and employers are viewed as frequently infringing upon the rights of their employees. The prevalence of employer invasions of employee privacy is not isolated to the workplace. In some instances, employers monitor the nature of co-workers’ off-duty activities, and many companies routinely perform background checks. â€Å"In O’Connor v. Ortega the United States Supreme Court held that a public employee has a reasonable expectation of privacy concerning his or her office desk and filing cabinets. However, â€Å"a public employer may search an employee’s desk or drawers either for non-investigatory work-related purposes or for investigations of work-related conduct, so long as the search is conducted in a reasonable manner† (Anton and Ward, 1998, p. 898, para. 4). This means that suspicious activities, real or imagined in the eyes of the employer, are areas, which will enable employee’s privacy rights to be infringed upon. The ... Free Essays on Every Breath You Take Free Essays on Every Breath You Take Thesis Statement Monitoring and surveillance in the workplace is virtually unregulated in the United States. Equitable company policies or â€Å"fair use† policies regarding the use of electronic media and better communication of these policies can resolve the possibility of unnecessary or unwarranted monitoring. It is my position that employees have little to no rights in the workplace and this inequity can be resolved with a sound â€Å"fair use† policy. Introduction â€Å"Employers want to be sure their employees are doing a good job, but employees don’t want their every sneeze or trip to the water cooler logged. That’s the essential conflict of workplace monitoring† (â€Å"Employee Monitoring: Is There Privacy,† 2002, para. 1). The right to privacy is one of the foundation blocks upon which America was built, and it is echoed in the Fourth Amendment of the United States Constitution. Employee privacy is perceived to be one of the key issues in the workplace, and employers are viewed as frequently infringing upon the rights of their employees. The prevalence of employer invasions of employee privacy is not isolated to the workplace. In some instances, employers monitor the nature of co-workers’ off-duty activities, and many companies routinely perform background checks. â€Å"In O’Connor v. Ortega the United States Supreme Court held that a public employee has a reasonable expectation of privacy concerning his or her office desk and filing cabinets. However, â€Å"a public employer may search an employee’s desk or drawers either for non-investigatory work-related purposes or for investigations of work-related conduct, so long as the search is conducted in a reasonable manner† (Anton and Ward, 1998, p. 898, para. 4). This means that suspicious activities, real or imagined in the eyes of the employer, are areas, which will enable employee’s privacy rights to be infringed upon. The ...

McDonald Research Paper Example | Topics and Well Written Essays - 750 words

McDonald - Research Paper Example McDonald’s is popular for its Big Mac Burger, Fries, several soft drinks and different fast food items. The company believes in serving the food of supreme quality with value added customer service. The business operation of McDonald’s reflects in their mission and vision statement. They kept promises by serving quality food product in order to satisfy customers. People of present era choose McDonald’s outlet for dine out in order to attend several corporate meeting, family and friends get together, celebrating birthday parties and many other reasons (Schroff & Tresnowski, 2012). McDonald’s is not only the leader of US but they have successfully dominating the global fast food industry. Brand extension is one of the important marketing strategies which helps the organization to increase their customer base and can impact on the business performance of the particular company. The brand extension or the product line extension strategy of McDonald’s may recognize the negative impact of the McDonalds’ happy meal and restrain child obesity through product line extension. The brand extension strategy of McDonald’s may feature the CSR activity in order to promote healthy fast food for children. Fast food is the junk food that increases the fat and calorie level of human body. Moreover, the consumption of fast food results children obesity. These issues affected on the business performance of McDonald’s in US. American Dietetic Association, Food and Drug administration, centre for science in the public interest, Harvard school of public health and the physicians committee for responsible medicine has opposed the marketing strategies of McDonald’s. Moreover, the government restricted the television promotion of the newly launched food products targeting the kids. The research work mainly focused on the key turning points in order to develop the problem statements

Effect on US and EU by Israeli-Palestinian War and What Should Be Done Research Paper

Effect on US and EU by Israeli-Palestinian War and What Should Be Done - Research Paper Example The war to destroy Israel by Palestine should be condemned. It would constitute an unjust war against the existence of Israel. However, the United Nations and European states fail to acknowledge the gravity of Palestine’s aspirations to destroy Israel. Palestinians have been seen to be continuously attacking Israeli civilians. Several countries had come forward with their own peace plans to end the war. The objective of these countries is to end the war between Palestine and Israel, and to establish peace in the region. Each plan is similar, which suggests the existence of two separate states with a recognized border along the present green line that divides both the states. It has even been suggested that there should be a mutual agreement between these two nations, in relation to their borders. However, there is strategy regarding the process through which consensus will be arrived. There are widespread disagreements between these two nations in almost all aspects. Similarly, there is deep rooted hatred among the people against each other. Success can be assured if the Palestinians stop promoting terrorism and Israel stops expansionist moves by renouncing any further occupation. In reality, Israel and Palestine do not find these options to be attractive. However, several political parties in these states have demanded of their government to adhere to renunciations. Fortunately, the peace movement is gaining momentum on both sides, and Palestinians are opposing Palestine terrorism (Walzer). Israel is not only a small Jewish state in the Middle East region; it is also devoid of any natural resources. It is totally dependent on US support for its existence, which provides it with assistance to the tune of billons of US dollars, annually. In addition, the US also provides military and political support to Israel. The latter has been distinguished for its practice

The organizational theory of concept Essay Example for Free

The organizational theory of concept Essay â€Å"The organizational theory of concept involves the dynamic interplay amoung individuals in organizations, teams and leadership behaviors, and the organization itself.†(Hellriegel Slocum, 2004 PG. 29) The authors define a participative style of leadership as one the requires the leader to maintian two-way communication and to support followers in the use of their competencies. Ms. Winfrey leads her organization through a participative style. She shares the decision making with groups of members or on a one to one basis with competent employees. She firmly belives that she does not always have the right answers, as shown by a statement she made in reference to a sucide note written in 1981, â€Å"I cried for the women I was then† (Garson, 2004, p. 42). She is quoted as saying, â€Å"It is all about attracting good people. I have always tried to surround myself with people who are smarter in ways that I am not.† (Howard, 28 May 2006) Ms. Winfrey also encourages input from colleagues and staff. Winfrey’s book club launch in September of 1996 is a perfect example of this. She relied on the opinions of others to aide her in the selections of the featured novel. Her producers and staff members are key elements in the presenting and the selection of new show tapes, as well as, magazine content. (Howard May 2006)   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Oprah is an incredibly fasscinating person. She is full of passion, humility, and strength. She treats people with respect, much like my parents taught me to. Her parents, like mine, believed in higher education and made sure she received the best possible education, much like mine did for me. Ms. Winfrey has incerdible self-determination, as do I. For example after I had obtained a degree in accounting and worked for only a year, I completely changed careers to nursing. That in itself took incredible self-determination. I believe in Ms. Winfrey’s participative style and I use it myself in all aspects of my life. At work, I always seek the team’s input in planning care for a patient. I motivate my team to work together to achieve the level of organization that is required for patient satisfaction. On the home front, open communication and family based decision making is key. Everyone is involved in the decision making process, and family time holds us closely together. I am proud of my accomplishments as a parent, wife, and graduate student, and I encourage my children to hold people such as Oprah Winfrey in high regard. I encourage them to use her and other like her as a role model, while explaining to them that â€Å"they have to do it their way, because she did it her way†. I am continually using wisdom and empathy much like  Ã‚   Ms. Winfrey to communicate with people. I practice and ecourage other to actively listen when others are speaking, and, above all else, I always try to place myself in anothers shoes. Ms. Winfrey exerts power with charisma. She has the ability to inspire her staff, colleagues, and audiences through not only her large scale humanitarian work but also through her personal life. For eample, she created her Angel Network in 1997 to donate money to a wide variety of charities. On a more personal note, Ms Winfrey was inducted into the Hall of Fame for National Assoicosiaction for the Advancement of Colored People (NAACP). She inspires trust within her oragnizations because she is a competent leader and she works to surround herself with compentent people. She is very charismatic, and extremly influential. This influence can be seen in the lack of tabliod news about Ms. Winfrey. For example, her drug use, the suicide note, and her dead child were all revealed using her talk show as the platform. These are usually fodder for the tabliods, and are usually revealed against a persons will.   While some scandals do come and go for Oprah, the general public believes in her and tends to forgive her flaws and mistakes. In reference to her her influence she is quoted as saying, â€Å"When I began my talk show I was so thrilled to have the opportunity that I never thought much about the tremendous influence TV could have. Now I feel the power and the enormous responiblity that comes with it.† (adler, 1997, p. 60) She relies on referent and reward power to express gratitude and appreciation to her staff. She pays gratitude and respect to her staff through words of admiration. She lavishly gifts them, especially arround the holidays. An example of her reward power is the first class trips to hawaii that she gave awayt o every staff member a few years ago. The trips included first class airline tickets, stays a five-star resorts and spending money for them and their families.

Eating Disorders and Female Athletes Essay examples -- Health Nutritio

Eating Disorders and Female Athletes What are eating disorders? Eating disorders are characterized by gross disturbances in eating behavior and include anorexia nervosa, bulimia nervosa, eating disorders not otherwise specified(NOS), and binge eating disorder. Also, several researchers have coined the term anorexia athletics. Anorexia nervosa is characterized by refusal to maintain body weight over a minimum level considered normal for age and height, along with distorted body image, fear of fat and weight gain, and amenorrhea (absence of menstruation). Bulimia nervosa is characterized by binge eating followed by purging. These behaviors should occur at least twice a week for three months. Binge eating disorder typically occurs in patients who binge but do not purge. One must have bulimic episodes at least two days a week for six months but must not fit the criteria for bulimia nervosa. Eating disorders not otherwise specified (EDNOS) includes a wide array of eating disturbances that do not fall into the anorexia, bulimia, or binge eating diagnosis. Anorexia athletics features an intense fear of becoming fat even though one is at least 5 percent below the expected normal weight range. Also, excessive exercising, restrictive energy intake, use of laxatives or diuretics, as well as planned binge eating (eve n around training schedules) all classify anorexia athletics. (Sundgot-Borgen, 1994) Eating disorders in athletes do not fit neatly into anorexia nervosa or bulimia nervosa, but rather a combination of both. In athletes, anorexia nervosa may often present itself as over-exercising rather than undereating. In the athletic population, it is difficult to define weight a weight loss criteria for an eating disorder dia... ...sical Education, Recreation, and Dance, 58 (3) Su ndgot- Borgen, J. (1 994). Risk and Trigger Factors for the development of eating disorders in elite female athletes. Medicine and Science in Sports and Exer,cise, 26(4). Sundgot-Borgen,J. (1994). Eating Disorders In Female Athletes. Sports Medicine, 17 (3) Warren, B.J., A.L. Stanton, & D.L. Blessing,. (1990) Disordered eating patterns in competitive female athletes. Intemational Joumal of Eating Disorders, 9(5) Weight, L. M. & T. D. Noakes. (1987) Is running an analog of anorexia? Medicine and Science in Sport and Exer-cise, 19(3) Williamson, D., R.G. Netemeyer, L.P. Jackman, D.A. Anderson, C.L. Funsch, & J.Y. Rabalais. (1 995). Structural Equation Modeling of Risk Factors for the Development of Eating Disorder Symptoms in Female Athletes, Intemational Joumal of Eating Disorders, 17(4)

A Study on Customer Satisfaction in Banking Industry in Sri Lanka

CHAPTER 1 INTRODUCTION World class companies have taken more market share by providing notably better customer service. Executives know that to stand out in a crowded field of competitors, customer service is a very critical component in achieving and maintaining a high level of customer satisfaction. When pressures move the organization to meet only performance goals and measurements such as overhead absorption, shipping dollar targets, labour efficiency, purchase price variance and the like, however, customer service often takes a back seat to these other concerns. The result can be a plunge in customer satisfaction and ultimately, if allowed to continue, erosion in market shares. Because of globalization, internationalization, technical innovations, law deregulations, and market saturation, the current situation of the banking industry is changing. The intensity of competition increases due to new products and services as well as the entrance of competitors from other industries, such as the so-called non- and near-banks. Even more, the continuously growing educational standard as well as better opportunities to gather information induce enormous changes in customer behavior. Thus, competition for customers becomes more difficult and, considering the growing intensity of competition, the major banks’ need for sustained competitive advantage increases Organisations often think the way to measure customer satisfaction is to examine the number of customer complaints. The problems with this method is that it is reactive, it only responds (if at all) after the event and it does not really measure satisfaction only dissatisfaction. Monitoring complaint levels does not really tell if the customers are any more or less satisfied with the product or service. For example, consider how many times you have been dissatisfied with a product or service – say once a month. Now how many times have you written to complain – possibly once or twice or maybe never. Managers and Directors often say â€Å"if our customers are unhappy, they soon tell us†. Well do they? If on a personal level you rarely write to complain, what happens as a company level – is it different? Here is an example of an organisations basing its customer satisfaction strategy on levels of customer complaints and getting badly misled. In a Warehousing organisation, customers were unable to obtain product (spares, consumables, etc. from the newly relocated, reorganised and centralised warehouse. Deliveries were often late or wrong if they arrived at all. The customer complained verbally but being unable to obtain their spare or consumable, spent their time looking for an alternate supplier rather than wasting their time complaining. The customer could not afford the time to complain, they were too busy avoiding their processes from stopping by sourcing the required items from another supplier. The Warehouse turnover plummeted. â€Å"If our customers are unhappy we'll soon know about it† said management. Well, they didn’t at least not until it was too late and they had lost 90% of their customers. Yes 90%. There is obviously a strong link between customer satisfaction and customer retention. Customer's perception of Service and Quality of product will determine the success of the product or service in the market. With better understanding of customers' perceptions, companies can determine the actions required to meet the customers' needs. They can identify their own strengths and weaknesses, where they stand in comparison to their competitors, chart out path future progress and improvement. Customer satisfaction measurement helps to promote an increased focus on customer outcomes and stimulate improvements in the work practices and processes used within the company. In any type of business, whether companies are selling toy airplanes or offering massages, customer satisfaction plays a key role in the success of the business. Much like employee satisfaction, customer satisfaction is important to consider when running a business Companies that care about their success always care about customer satisfaction. The customer is the end user and if they aren't happy with the product or service then they might not return to purchase the product or service again. This usually results in the business losing money, due to poor customer satisfaction. Customer satisfaction emerged from consumer studies that sought to quantify the basic assumption implicate in the marketing concept that satisfied customers are more likely to have a positive attitude towards the product and re buy it. The value of satisfaction is often underestimated. Loyal customers and employees affect an organization’s success, which can be difficult to quantify. Loyal customers grow business by increasing market share. Over a lifetime, a loyal customer purchases more, purchases at a premium (they are less sensitive to price), costs less to sell to, and refers the company business to others. Employees, especially those on the front line, directly impact customer satisfaction. An essential part of assessing satisfaction includes identifying dissatisfaction. Dissatisfied customers and employees often hold the information what the company need to succeed. Understanding when and why dissatisfaction occurs helps the organization to implement changes to gain and retain future customers and employees. Measuring customer satisfaction is an important element of providing better, more effective and efficient services. When clients are not satisfied with a service as provided, the service is neither effective nor efficient. This is especially important in relation to the provision of public services. Under conditions of perfect competition, where clients are able to choose between alternative service providers and have adequate information, client satisfaction is a key determinant of the level of demand and therefore, the operation and functioning of suppliers. However when a single agency, either government or private sector, is the sole provider of services, the level of client satisfaction is often overlooked when assessing the effectiveness and efficiency of services. Customer satisfaction is the extent to which the desires and the requirements of the clients are met. A service is considered satisfactory if it fulfils the needs and expectations of the customers. There are many factors taken into consideration by the customers in appraising the services provided, including: promptness, reliability, technical expertise, expectations, quality and price. . 1 RESEARCH PROBLEM ANALYSIS The staffs in the front office fail to deliver goods in the proper way to the customers due their inefficiencies where by the customer gets frustrated by the service rendered of the front office staffs and goes to the extent of closing their accounts and look for another bank who could better service for the customers. Due to this problem customers maintain sev eral bank accounts in many banks to consume better services. This problem was faced by the researcher and some informal discussions were done by the researcher with some other banking customers. They also experienced some similar problems with their banks’ services. This gave an idea to researcher to do a research in customer satisfaction level in the banking industry in Srilanka. 1. 2 IMPORTANCE OF CUSTOMER SATISFACTION: ENSURING FUTURE REVENUES A renewed focus on customer service and satisfaction leads to improved customer loyalty and increased revenue. For example, reducing customer churn by 1 percent can translate into the same percentage increase in revenue. Particularly in industries characterized by low switching costs and products that are dif? ult to differentiate, customer service offers a way of providing distinct value to the customer. The company gives excellent services customer satisfaction other brands become less important and switching costs decline, the importance of customer service has increased and, in some industries, become the major differentiator. Companies that align themselves to better serve their customers enjoy lower customer churn, lowe r costs, and higher pro? ts, since satis? ed, loyal customers purchase additional products and services. At the same time, customers expect better service. They expect their requirements to be fulfilled promptly and their issues resolved quickly and to their satisfaction. Long periods spent on hold, multiple transfers, and interactions with inexperienced or poorly trained customer service representatives can damage the relationship. Accordingly, every customer interaction has the potential to either strengthen the relationship or drive the customer to a competitor. 1. 3 CUSTOMER SATISFACTION AND LOYALTY: FOCUSING ON THE LONG TERM Achieving high customer satisfaction levels, low churn rates, and effective cross-selling requires a strategy that balances the seemingly con? cting factors that affect organisation performance. Such a strategy can increase overall business performance by balancing ef? ciency-based measures with effectiveness measures that emphasize customer service and cross-selling. Whether an organisation is focused primarily on servicing customers or generating additional sales revenue, maximizing the value of customer inte ractions depends on a company’s ability to clearly understand the factors impacting performance and make decisions that leverage or resolve hose factors. Through this level of insight, organisation can achieve and maintain high satisfaction levels and higher revenues while keeping their costs as low as possible. 1. 4 NEED OF CUSTOMER SATISFACTION RESEARCH Spending on customer satisfaction research by American industry has grown tremendously – in recent years, and a number of trends suggest that the need for this type of research will continue to rise in the years ahead, particularly among firms that sell to other organizations. The following reasons induce organizations to conduct research on customer satisfaction. Companies are buying more, but from fewer suppliers Business and government markets are growing, but getting tougher to sell to. Organizations bought more than $8. 3 trillion worth of goods and services in 1993, according to Penton Research Services' estimates. Spending has increased every year since 1982, even during the 1990-91 recessions. Companies forced to downsize in recent years are now buying many of the goods and services they used to produce internally. Goods-producing industries outsource the most, although government – which is privatizing a number of operations – and many service firms expect to do more outsourcing in the years ahead. Total business and government purchases are expected to double over the next decade, reaching $17. 5 trillion by the year 2005. However, it's also becoming more difficult for suppliers to get – and keep – customers. A Penton Research Services study found that 40 percent of large business and government units are buying from fewer suppliers than they were five years ago, even though the amount purchased is up. And nine out of ten purchasing executives at Fortune 1000 companies surveyed by the Center for Advanced Purchasing Studies (91 percent) expect to use fewer sources of supply in the year 2000. Business and government buyers want to establish partnerships with their suppliers. Properly-conducted customer satisfaction research can help a company build stronger relationships with both current clients and key prospects. Customer power is increasing The balance of power in business transactions is shifting to the customer. According to a study conducted by Arthur Andersen in conjunction with the Distribution Research and Education Foundation, the buyer's ability to dictate such terms and conditions as billing and pricing is expected to increase during the '90s, while the power of suppliers/ manufacturers and wholesaler-distributors decreases. As buyers gain power, they'll have increased leverage to set standards for product quality and specifications, delivery time, and service. More than half of the executives surveyed by the Gallup Organization (53 percent) report that demands from their company's customers are rising or changing a great deal. Research allows a supplier to truly hear the voice of the customer and tailor its product/service mix to changing buyer needs. Suppliers need to satisfy multiple buying influences Companies selling to industry, have to please a number of different individuals within customer organizations, each with their own needs and agendas. According to a Penton Research Services survey, the number of people involved in a buying decision ranges from about three, for services and items used in day-to- day operations, to almost five, for such high-ticket purchases as construction work and machinery. A Forsyth Group analysis of buying decisions at one large firm, Harnischfeger, showed that the number of individuals involved in the purchase of a single type of product could exceed 50. In addition, it's not going to get any easier for suppliers. A Center for Advanced Purchasing Studies survey found that 87 percent of the purchasing executives at Fortune 1000 companies expect teams of people from different departments and functions to be making buying decisions in the year 2000. A well-designed customer satisfaction measurement program that targets key buying influences can help keep current customers sold and identify ways to win over non-customers. Quality is still job one Customers want a good price, but refuse to sacrifice quality or service to get it. A Penton Research Services survey of business and government decision-makers found that quality is the single most important factor in choosing a supplier. Price received the second largest number of mentions, followed by reputation, delivery time, and technical assistance. In fact, nine out of 10 business buyers believe that paying a higher price for quality is more cost-effective in the long run, and according to a study conducted by Kane, Parsons & Associates, most executives (86 percent) prefer to do business with suppliers that have made a formal commitment to quality improvement and customer satisfaction. The buyer, not the seller, determines what attributes of a product or service constitute quality, and research can provide an objective measure of what customers think, correctly or incorrectly, about a company and its competition. The rate of change is fast and getting faster American industry is in a continual state of flux. There are more than 8,200 new business incorporations, failures, acquisitions, address changes, and name changes on the average business day. The buying influences that suppliers need to keep satisfied are also constantly changing. A Penton Research Services analysis of changes among managers, engineers, and purchasing agents found that more than 20 percent leave their company, change job titles, or transfer to another location over the course of a year. This means that more than half of the buying influences will probably change in some way within three years. Most of the executives surveyed by the Gallup Organization believe that the current rate of change at their company is rapid or extremely rapid, and 61 percent of them think that the pace of change will accelerate in the future. Companies selling to industry have to continually monitor the marketplace to be able to respond quickly to changes in buying procedures, factors influencing the purchase, and the people making the buying decision. Customer satisfaction research will be needed more than ever by firms that want to survive – and thrive – in the challenging years ahead. 1. 5 CORE BANKING FUNCTIONS Banking has always been a changing industry. Lord Denning, once observed; â€Å"Like many other beings, a banker is easier to recognise than to define†. (D G Hanson, Page 1). D G Hanson in his popular book on Service Banking writes, â€Å"We are tempted to say that banking is what one cares to make it†. Whatever way one defines a bank, a banker or the business of anking, it appears that, despite a large spectrum of financial services that banks have embarked on to offer, certain fundamental economic functions of Banking remain yet to be fully substituted. To understand this proposition it may be necessary to look at Banking from both a traditional functional view, i. e. a functional analysis and from a logical business and economic view, i. e. an economic analysis. A Functional Analysis A func tional analysis of banking business will look at the apparent activities that a bank performs. The activities are numerous and more keep adding to the list. The Banking Act No 30 of 1988 defines the business of banking as â€Å"â€Å"banking business† means the business of receiving funds from the public through the acceptance of money, deposits payable upon demand by cheque, draft, order or otherwise, and the use of such funds either in whole or in part for advances, investments or any other operation either authorized by law or by customary banking practices;† This definition mainly deals with the aspect of banking where the function invariably looks at the maintenance of demand deposits commonly known as current accounts. Current Accounts are maintained only by Licensed Commercial Banks. Does this mean that only Commercial Banks carry on the business of Banking? Probably not so. There are other institutions and instruments that perform most of the economic functions of Banking. It is important, therefore, for us to analyse the economic functions more than the activities of Banking. The concentration of this article will therefore be on Economic Functions. Nevertheless, it is useful to look at the activities that banks do carryout with a view to analysing the Economic Functions. The Banking Amendment Act No: 33 of 1995 by its section 31 that introduces section 76A to the Act, to provide for Specialised Banking, restricts the carrying on of the business of accepting deposits of money and investing and lending such money to be only by a company which has an equity capital in an amount not less than Rs 50 Million and under the authority of a licence issued by the Monetary Board.

Lord of the Flies Quiz